Warranty Information

PRODUCT TYPE WARRANTY PERIOD
Wall Mounted Split Systems - Single Head, Fixed Speed 5 Years Labour, Parts & Compressor
Wall Mounted Split Systems - Single Head, Inverter  5 Years Labour, Parts & Compressor
Console - Single Head, Inverter 5 Years Labour, Parts & Compressor
Multi Head Split Systems - All MXZ- type 5 Years Labour, Parts & Compressor
Ducted Systems - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Cassette - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Under Ceiling - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Wall Mounted - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Large Ducted, Residential Applications (PEA-RP170-250) 5 Years Labour, Parts & Compressor
Large Ducted, Commercial Applications (PEA-RP170-250) 2 Years Labour, Parts & Compressor
Air Curtains 3 Years Labour, Parts
Air Conducting Fans 3 Years Labour, Parts
Lossnay 1 Year Labour, Parts
Jet Towel Slim Series 1 Year Labour, 3 Years Parts
City Multi (VRF), Residential Applications* 5 Years Labour, Parts & Compressor
City Multi (VRF), Commercial Applications 1 Year Labour, 2 Years Parts & Compressor

 

*City Multi (VRF), RESIDENTIAL APPLICATIONS

Please note our standard warranty for residential City Multi projects is 5 years on parts and labour.

This applies for projects where the residential property owner owns a City Multi System.

In multiple apartment projects where tenants or residential owners share a VRF system, ie. One condenser is shared by many tenants, the 5 year parts and labour warranty DOES NOT APPLY.

A standard commercial warranty of 1 year labour and 2 years on parts applies in this instance.

The products of Mitsubishi Electric Australia come with guarantees, additional to this Warranty, that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

NOTE:

All server / communication room applications will be treated as commercial applications and subject to a 1 year parts and 1 year labour warranty. Set point MUST BE no lower than 24°C.

Warranty Cards: